Frequently Asked Questions
General
Must I register to search for bids?
Yes, click on the "REGISTER" link to begin.
Do I have to pay for documents?
No. Once you are registered on the system there is no charge to access documents.
Why did I receive a letter inviting me to register?
If you've done business with a government agency in the past, they are inviting you to register as they will begin posting their solicitations to this website.
Is my personal information secure?
Yes. Please read the Privacy Statement. You will not be contacted by any third party as a result of your relationship with BidNet and Rocky Mountain E-Purchasing System. Usernames, passwords, Federal ID and/or Social Security numbers are all stored encrypted.
Are you affiliated with BidNet®?
Yes. BidNet is a private (non-government) company. We have partnered with member agencies of the Rocky Mountain E-Purchasing System to create, maintain and administrate their website.
Which web browsers are best supported by this website?
This website works best using Internet Explorer (5.0 or higher) or Firefox.
What methods of payment are accepted?
Payments can be made with Visa, MasterCard, American Express or Discover.
Registration
Where do I register?
Click the "REGISTER" link located at the top of the page and complete the required information.
What information is required to register?
Federal Tax ID or Social Security is required for identification purposes, general company information and a valid email address.
What if I don't have an email address?
You will need a valid email address to register. If you do not have an email address, you can set up a free email account on a number of different websites (e.g. hotmail.com, gmail.com, yahoo.com, etc.).
How do I match with bids?
The site utilizes the NIGP code structure.
What is an NIGP code?
The NIGP Commodity/Services Code is an acronym for the "National Institute of Governmental Purchasing Commodity Services Code." It is a coding taxonomy used primarily to classify products and services procured by state and local governments.
How do I find NIGP codes that describe my business?
Either by entering keywords associated with your line of business or browsing all the categories.
Will I receive a confirmation or a receipt after completing the registration process?
Yes. Once you have successfully completed the registration process you will receive an email confirmation.
Troubleshooting
What happens if I enter my Federal ID or Social Security Number and I get a message regarding a duplicate number?
Your company is already a registered vendor. Contact the Support Department at (800) 835-4603.
What if I forgot my username or password?
Click on the "Forgot your username or password?" link on the login page. When prompted, enter the email address of the main contact and your information will be emailed to that address.
I received a message stating, "Invalid Login. Please Try Again." What do I do?
Check the username and/or password as you have to make sure you are entering them with the correct case-sensitivity (upper- vs. lower-case letters will make a difference). Also, make note of any numbers that may appear in your username and/or password (especially the number zero vs. the letter "O", and the number one (1) vs. the letters "I" or "L").
I receive a message stating, "Number of retries exceeded. Please restart your browser to try again." What do I do?
You have tried to log in unsuccessfully three or more times. The system will lock you out until you close all internet windows that you currently have open. Start a new Internet session and try logging in again.
I just logged into my account and receive a message stating, "Sorry, your session has timed out, please login again." What do I do?
Change the settings on your computer to allow "cookies" from the website: legacy.rockymountainbidsystem.com.
What happens if I don't receive my registration confirmation email?
Most email programs contain a built-in spam or junk-mail filter and occasionally these filters can block the system generated emails. You may need to update your spam/junk filter settings to allow incoming messages from any address containing "@bidnet.com."
